24/7 Emergency HVAC Service
HVAC emergency? We're here for you around the clock. Don't suffer in discomfort - call now for immediate assistance.
Is It an HVAC Emergency?
Not sure if your situation requires emergency service? Here are signs that you should call us immediately:
No Cooling in Summer
AC not producing cold air when temperatures exceed 85°F can be dangerous, especially for elderly, children, or those with health conditions.
No Heat in Winter
Loss of heating during freezing temperatures is a critical emergency. Pipes can freeze and burst, causing extensive property damage.
Strange Odors
Burning smells, gas odors, or musty scents from your HVAC system require immediate attention. Turn off the system and call us right away.
Electrical Issues
Sparks, tripped breakers, or unusual electrical behavior from your HVAC system is a fire hazard. Do not attempt to fix it yourself.
Carbon Monoxide Alert
If your CO detector goes off, evacuate immediately and call 911, then contact us to inspect your heating system before returning home.
Water Leaks
Significant water leaking from your AC unit or furnace can cause water damage and mold growth. Address it promptly to prevent further damage.
Our Emergency Response Process
When you call Pro-Tech for an emergency, here's what to expect:
Call Our 24/7 Hotline
Reach us anytime at (203) 610-2391. Our dispatcher will gather information about your emergency.
Rapid Response
We dispatch the nearest available technician to your location. Most emergency calls are responded to within 1-2 hours.
Expert Diagnosis
Our certified technician will quickly diagnose the problem and explain your repair options with upfront pricing.
Same-Day Repair
We stock common parts in our service vehicles, allowing us to complete most emergency repairs on the spot.
Emergency Services We Provide
- Air conditioning repair and restoration
- Heating system emergency repairs
- Furnace troubleshooting and repair
- Heat pump emergency service
- Thermostat replacement
- Refrigerant leak repair
- Electrical component repair
- Blower motor replacement
- Compressor diagnostics
- Ductwork emergency repairs
Don't Wait - Call Now
Our emergency technicians are standing by to help restore your comfort.
(203) 610-2391While Waiting for Help
Here are some safety tips while you wait for our technician to arrive:
For Heating Emergencies:
- - Turn off the system if you smell gas or see sparks
- - Use space heaters safely (away from flammables)
- - Gather in one room to conserve heat
- - Open faucets to a drip to prevent pipe freezing
- - Check that vents are not blocked by snow or debris
For Cooling Emergencies:
- - Close blinds and curtains to block heat
- - Use fans to circulate air
- - Stay hydrated and avoid strenuous activity
- - Move to the lowest level of your home (heat rises)
- - Consider going to a cooled public space if needed
Not an Emergency?
For non-urgent service requests, schedule an appointment online or contact us during business hours.