Privacy Policy

Introduction

Pro-Tech Heating & Air Conditioning ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address
• Service Information: Details about your HVAC system and service history
• Communication Data: Records of correspondence with our team
• Technical Data: IP address, browser type, and device information when visiting our website

How We Use Your Information

We use your personal information to:

• Provide HVAC services and respond to your inquiries
• Schedule and manage service appointments
• Send service reminders and maintenance notifications
• Process payments and maintain service records
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, only to the extent necessary for them to perform their services.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: